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[ FreeCourseWeb.com ] Linkedin - Leveraging AI in Contact Centers - Overcoming Volume and Improving Customer Experience
magnet:?xt=urn:btih:8f12c81c26621b1ec3bfc52410445523570267a2&dn=[ FreeCourseWeb.com ] Linkedin - Leveraging AI in Contact Centers - Overcoming Volume and Improving Customer Experience
磁力链接详情
Hash值:
8f12c81c26621b1ec3bfc52410445523570267a2
点击数:
10
文件大小:
172.38 MB
文件数量:
16
创建日期:
2025-3-28 05:20
最后访问:
2025-4-8 10:25
访问标签:
FreeCourseWeb
com
Linkedin
-
Leveraging
AI
in
Contact
Centers
-
Overcoming
Volume
and
Improving
Customer
Experience
文件列表详情
~Get Your Files Here !/01 - Introduction/01 - Leveraging AI in contact centers.mp4 3.37 MB
~Get Your Files Here !/01 - Introduction/02 - The promise of AI to solve customer service gaps.mp4 9.51 MB
~Get Your Files Here !/01 - Introduction/03 - What is a change management program.mp4 8.15 MB
~Get Your Files Here !/02 - 1. The People Side of Implementing AI/01 - Why AI and why change management.mp4 9.93 MB
~Get Your Files Here !/02 - 1. The People Side of Implementing AI/02 - The use cases of AI in the contact center.mp4 16.31 MB
~Get Your Files Here !/02 - 1. The People Side of Implementing AI/03 - What is agent experience.mp4 11.35 MB
~Get Your Files Here !/02 - 1. The People Side of Implementing AI/04 - How to implement AI in the contact center.mp4 9.57 MB
~Get Your Files Here !/03 - 2. Implementing AI in the Contact Center/01 - Assessing organizational readiness.mp4 15.15 MB
~Get Your Files Here !/03 - 2. Implementing AI in the Contact Center/02 - Key elements of change management in the contact center.mp4 9.98 MB
~Get Your Files Here !/03 - 2. Implementing AI in the Contact Center/03 - Training and upskilling staff for AI adoption.mp4 15.31 MB
~Get Your Files Here !/03 - 2. Implementing AI in the Contact Center/04 - Engaging high performing agents to coach others.mp4 9.81 MB
~Get Your Files Here !/04 - 3. Managing AI-Enabled Contact Center Operations/01 - Continuous improvement of AI in the contact center.mp4 15.87 MB
~Get Your Files Here !/04 - 3. Managing AI-Enabled Contact Center Operations/02 - Where does AI belong to help contact center agents.mp4 9.38 MB
~Get Your Files Here !/04 - 3. Managing AI-Enabled Contact Center Operations/03 - KPIs for AI in the contact center.mp4 13.91 MB
~Get Your Files Here !/04 - 3. Managing AI-Enabled Contact Center Operations/04 - Gathering feedback for continuous improvement.mp4 10.74 MB
~Get Your Files Here !/05 - Conclusion/01 - Next steps.mp4 4.05 MB
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